Privacy policy

Last updated: May 28, 2026

Who We Are

Craftie Fox Inc. is a Delaware C‑Corp doing business as Eddi and formerly Storypod ("Eddi", “Storypod,” “Craftie,” “we,” “our,” or “us”). We operate the Eddi website (www.myeddi.com), related websites (including storypod.com), and create and distribute a variety of products (for example, Eddi and Storypod devices, Crafties, Storypod/Eddi Cloud, iCrafties, read‑along books, sleeves, learning flashcards, and related accessories), as well as applications for smartphones, tablets, and computers (the “Storypod App, the "Eddi App", or “Apps”).

This Privacy Policy (“Policy”) is incorporated by reference into the Craftie Fox Inc. (d/b/a Eddi) Terms of Service. It is intended as our Personal Information Collection Statement and applies to personal information processed by us in connection with our websites, apps, physical products, and other online or offline offerings (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined below. These definitions apply whether they appear in singular or plural.

Definitions

  • Account – A unique account created for you to access our Services.

  • Affiliate – An entity that controls, is controlled by, or is under common control with a party.

  • Application / App – The Storypod software we provide for devices such as smartphones, tablets, and computers.

  • Business – For California and similar state privacy laws, the Company as the legal entity that determines the purposes and means of processing consumers’ personal information.

  • Company – Craftie Fox Inc., d/b/a Storypod, with a principal office at 2980 McFarlane Rd, Miami, FL 33133, USA.

  • Consumer – A natural person whose personal information is processed by us; includes “consumers” under California and other U.S. state privacy laws.

  • Cookies – Small files placed on your device that store certain information about your interactions with our Services.

  • Country – United States.

  • Device – Any device that can access the Services, such as a computer, phone, or tablet.

  • Do Not Track (DNT) – A browser setting indicating a user’s preference regarding tracking across websites.

  • Personal Data / Personal Information – Information that relates to an identified or reasonably identifiable individual.

  • Sale – For California and similar laws, disclosing personal information for monetary or other valuable consideration.

  • Share / Sharing – For California and similar laws, disclosing personal information for cross‑context behavioral or targeted advertising.

  • Sensitive Personal Information – Certain categories of data (for example, precise geolocation) as defined by applicable law.

  • Service – The website, App, and other Services we provide.

  • Service Provider – A third party that processes personal information on our behalf.

  • Third‑Party Social Media Service – A social network or other service you can use to log in or interact with the Services (for example, Google, Facebook).

  • Usage Data – Data collected automatically through use of the Services (for example, device information, usage metrics).

  • Website – Storypod, accessible at www.storypod.com (and related sites such as myeddi.com).

  • You – The individual or entity accessing or using the Services.

Categories of Personal Information We Collect

Depending on how you interact with us and which Services you use, we may collect the following categories of personal information:

  • Identifiers – Name, postal address, email address, phone number, account identifiers, device identifiers, IP address.

  • Customer records / commercial information – Products purchased or considered, purchase history, subscription details, shipping and billing information.

  • Internet or other electronic network activity – Browsing history, pages viewed, links clicked, usage logs, app usage, device and browser information, cookies and similar technologies.

  • Audio and user‑generated content – Audio recordings and titles you upload or create via the Storypod App (for example, recordings for iCrafties), and related metadata.

  • Approximate location data – General location derived from IP address, and if you enable it, more precise location information via your device or app settings.

  • Inferences – Preferences, interests, or segments inferred from other information (for example, age group of a child based on selected content set).

  • Any other information you choose to provide – Messages you send us, support requests, survey responses, or other content you submit.

We do not intentionally collect sensitive personal information such as financial account log‑in credentials or government IDs through the consumer‑facing Services. If we ever process sensitive personal information in ways covered by law (for example, precise geolocation), we will comply with applicable requirements, including any right to limit its use.

How We Collect Personal Information

We collect personal information in several ways:

  • Directly from you – When you create an account, purchase products, sign up for communications, participate in promotions, submit audio content, or contact us.

  • Automatically – Through cookies, pixels, SDKs, and similar technologies when you use our Website or App (Usage Data and device information).

  • From third parties – Such as analytics providers, advertising partners, app stores, payment processors, and social login providers (for example, Google or Facebook).

Storypod/Eddi App and Audio Content

To use the Storypod App, you must create a Storypod/Eddi Account and log in with your email address and password. The App lets you:

  • Record sound, speech, voice, or other audio.

  • Save recordings and upload them to a selected iCraftie and to the Storypod Cloud.

  • Manage content and device settings (for example, timers, locks, audio volume, light effects).

To provide these features, the App may access:

  • Identity and account information on your device (for authentication and account linking).

  • Microphone (for recording audio).

  • Images/photos/media (if you use features that involve these files).

  • Network connections (Wi‑Fi, Bluetooth) to synchronize with devices and cloud services.

  • Device state (battery, active/inactive modes) and settings (timers, locks, audio/light controls).

  • Push notification tokens (to send app notifications, which you can disable in your settings).

  • Location information (if you grant permission in your device settings).

You can enable or disable specific permissions at any time through your device settings. However, certain features may not work without the relevant permissions.

Important: You are responsible for obtaining any necessary consent for recordings you make through the App. In particular, if you record a child’s voice, you must have the consent of the child’s parent or legal guardian before uploading content to Storypod Cloud or iCrafties.

When you cancel or delete your Storypod Account, associated audio recordings and other content stored in our cloud, and linked to your account and iCrafties, will be deleted or de‑identified, subject to any legal obligations requiring longer retention.

Cookies and Similar Technologies

We use cookies and similar technologies (such as pixels, tags, and scripts) to collect and store information about your use of the Services. Cookies may be:

  • Session cookies – Deleted when you close your browser.

  • Persistent cookies – Remain on your device until they expire or are deleted.

We use:

  • Necessary / essential cookies – To provide core functionality, authenticate users, and prevent fraud.

  • Preference / functionality cookies – To remember your settings and preferences.

  • Analytics cookies – To understand how the Services are used and improve performance.

  • Advertising / remarketing cookies – To provide and measure interest‑based or cross‑context behavioral advertising.

You can set your browser to refuse non‑essential cookies or to alert you when cookies are being sent. If you disable certain cookies, some features may not function properly. Where required by law, we provide tools to manage cookie preferences and opt out of certain tracking.

How We Use Personal Information

We use personal information for one or more of the following purposes:

  • Providing and maintaining the Services – Including processing and fulfilling orders, subscriptions, and payments; enabling App features; and operating Storypod Cloud and iCrafties.

  • Account management – Managing registration, authentication, and account settings.

  • Contract performance – Fulfilling our contractual obligations to you (for example, delivering products and content you purchase).

  • Communications – Contacting you by email, phone, SMS, push notifications, or in‑app messages about your account, orders, App updates, or changes to the Services.

  • Marketing and promotions – Providing you with news, offers, and information about products and services similar to those you have purchased or inquired about, unless you opt out.

  • Analytics and improvement – Monitoring usage, troubleshooting, testing new features, and improving the Services.

  • Security and fraud prevention – Detecting, investigating, and preventing fraud, misuse, or other harmful activities.

  • Legal and compliance – Complying with legal obligations, resolving disputes, and enforcing our agreements and policies.

  • Any other purpose described at the time of collection or with your consent.

How We Disclose Personal Information

We may disclose personal information to:

  • Service Providers – Such as payment processors, shipping and logistics providers, customer support providers, analytics providers, and marketing platforms (including email and SMS providers like Klaviyo).

  • Analytics providers – Including tools like Google Analytics, Firebase, and Mixpanel, to monitor and analyze service usage and support product improvement.

  • Advertising and remarketing partners – Such as Google Ads, Microsoft/Bing Ads, Meta (Facebook), Pinterest, and similar partners who help us deliver and measure advertising.

  • Affiliates – Our parent company and other related entities under common control, who process personal information according to this Policy.

  • Business partners – For example, partners providing co‑branded or jointly promoted content or services.

  • Other users – When you choose to share content or interact in public or shared areas (for example, social features, reviews).

  • Successors and assigns – In connection with a merger, acquisition, or other corporate transaction involving our business.

  • Legal and regulatory recipients – When we believe disclosure is required or appropriate to comply with law, respond to legal requests, protect our rights, investigate fraud, or protect our users or the public.

Service Providers may only use personal information to perform services for us and must handle it in accordance with our instructions and applicable law.

Payments

If you purchase products or services, your payment information is processed by third‑party payment processors (for example, Stripe, PayPal). We do not store full payment card details. Those processors handle your payment data according to their own privacy policies and applicable security standards (such as PCI‑DSS).

Behavioral Remarketing and Advertising

We use remarketing services to advertise on third‑party websites and platforms after you visit our Services. Our partners (for example, Google Ads, Microsoft/Bing Ads, Meta, Pinterest) use cookies and similar technologies to show ads based on your past interactions with our Services.

You can manage your interest‑based advertising preferences using:

  • Platform tools (for example, Google Ads Settings, Facebook ad preferences, Pinterest settings).

  • Industry opt‑out tools (for example, aboutads.info/choices) where available.

  • Your browser and device settings (for example, “Limit Ad Tracking” on iOS, “Opt out of Ads Personalization” on Android).

Even if you opt out, you may still see ads; they may just be less tailored.

Retention of Personal Information

We retain personal information for as long as necessary to achieve the purposes described in this Policy, or as required by law. In general:

  • Account and purchase information is retained while your account is active and for a reasonable period thereafter, or as needed to comply with legal obligations (for example, tax and accounting rules).

  • Audio content and related metadata are retained while your account is active and for a reasonable period after deletion, unless we must retain it longer for legal or security reasons.

  • Usage and analytics data are retained for periods that support analysis and improvement, typically ranging from several months up to about 24 months, unless a longer or shorter period is required or permitted by law.

When we no longer need personal information, we will delete or de‑identify it, or, if that is not possible (for example, because it is stored in backups), we will securely store it and isolate it from further use until deletion is possible.

International Transfers

Personal information may be processed at our operating offices and in other locations where Service Providers are located, which may include locations outside your state or country. Where required by law, we will implement appropriate safeguards to protect personal information in connection with such transfers.

Security

We implement reasonable and appropriate technical and organizational measures designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Mobile Message (Text/SMS) and Email Marketing

If you opt in to receive SMS or email communications:

  • We may send you transactional messages (for example, order updates, account notices) and marketing messages (for example, offers, reminders).

  • Message frequency may vary. You can opt out of SMS by replying STOP or using the unsubscribe link in our messages; you can opt out of email by using the unsubscribe link in our emails or contacting us.

  • Standard messaging and data rates may apply; you are responsible for any such charges.

We may use providers such as Klaviyo to manage and send these communications.

Your Privacy Rights (United States)

Depending on where you live, you may have certain rights regarding your personal information under applicable U.S. state privacy laws (for example, California, Colorado, Connecticut, Utah, Virginia, and other states with similar laws). These may include:

  • Right to know / access – To request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we use it, and the categories of recipients.

  • Right to deletion – To request that we delete personal information we collected from you, subject to exceptions (for example, where we must retain information to complete transactions, prevent fraud, or comply with legal obligations).

  • Right to correction – To request correction of inaccurate personal information we maintain about you.

  • Right to data portability – To request a copy of certain personal information in a portable format.

  • Right to opt out of sale, sharing, and targeted advertising – To direct us not to sell or share your personal information or use it for targeted advertising, as those terms are defined by law.

  • Right to limit use of certain sensitive personal information – Where applicable, to limit our use and disclosure of certain sensitive personal information.

  • Right to non‑discrimination – We will not deny goods or services, charge different prices, or provide a different level or quality of services solely because you exercise your privacy rights.

  • Right to appeal – In some states, if we deny your request, you may have the right to appeal our decision.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

How to Exercise Your Rights

To exercise your privacy rights, you can:

  • Submit a request via our contact form: https://www.storypod.com/pages/product-support-questions

  • Use any privacy or “Do Not Sell or Share My Personal Information” tools we provide on our websites.

We will verify your identity as required by law before fulfilling certain requests. We will respond within the time periods required by applicable law. If we deny your request in whole or in part, we will explain the reasons, and where applicable, how you can appeal.

Sale, Sharing, and Targeted Advertising; Opt‑Out

We do not sell your personal information in the traditional sense (for example, we do not exchange your name and contact details for cash). However, we may disclose certain personal information (such as identifiers and internet activity data) to analytics and advertising partners to help us provide, measure, and improve advertising and the Services. Under some U.S. state laws, this may be considered:

  • A “sale” of personal information;

  • “Sharing” of personal information for cross‑context behavioral advertising; and/or

  • “Targeted advertising.”

Depending on your location, you may have the right to opt out of these activities. To do so, you can:

  • Visit our “Do Not Sell or Share My Personal Information” page (if provided) or use available privacy controls on our site.

  • Enable a supported Global Privacy Control (GPC) or similar browser‑based opt‑out signal. Where required by law, we will treat such signals as a request to opt out of sale/sharing for the browser and device you use.

Opt‑out choices are generally browser‑ and device‑specific and may be reset if you clear cookies or use a different browser or device.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

Do Not Track

Our Services currently do not respond to standard “Do Not Track” (DNT) signals. However, we do honor certain browser‑ or device‑based opt‑out signals (such as Global Privacy Control) where required by law.

Children’s Privacy

Our Services are designed for families and may contain content appropriate for children, but we primarily collect personal information from adults (such as parents or guardians) who purchase and manage Storypod/Eddi products and accounts.

We do not knowingly collect personal information from children under 13 years of age without appropriate parental consent. Users must not upload audio or other personal information that identifies a child under 13 without first obtaining explicit consent from the child’s parent or legal guardian. Parents or guardians should supervise their children’s use of our Services.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us. If we learn that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete such information, unless we are required by law to retain it, and to terminate any associated account as appropriate.

California “Shine the Light” and Minor Users

California residents may request information once per year about our sharing of certain personal information with third parties for their direct marketing purposes, as permitted by California’s “Shine the Light” law.

California residents under 18 who are registered users of online services may also have the right to request removal of certain content they have publicly posted, subject to limitations and exceptions.

To exercise these rights, contact us using the information in the “Contact Us” section.

Links to Other Websites

Our Services may contain links to other websites or services that we do not operate. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Where required by law, we will also notify you in another way (for example, by email or a notice on our Services).

Your continued use of the Services after any changes become effective means you accept the updated Policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us via this form:

https://www.storypod.com/pages/product-support-questions